Who We Are
Our website address is: https://paramotoramerica.com. Paramotor America is an online store and resource for paramotor pilots, offering equipment, gear, and community content. We are committed to protecting your privacy and handling your personal information responsibly.
What Personal Data We Collect and Why
Account Registration: When you create an account, we collect your name, email address, and shipping/billing address. This information is used to process orders, manage your account, and communicate with you about your purchases.
Orders: When you place an order, we collect payment information, billing and shipping addresses, email, and phone number. Payment processing is handled securely by our third-party payment processor (Stripe) — we do not store your full credit card details on our servers.
Newsletter & Email Updates: If you sign up for our newsletter, we collect your email address (managed by our email provider, Kit/ConvertKit) to send you trip updates, new video announcements, and occasional product news. You can unsubscribe at any time using the link in any email.
Contact: If you contact us through our website or by email, we collect your name, email address, and message content to respond to your inquiry.
Information Collected Automatically: When you visit our site, a privacy-friendly analytics tool records limited, non-identifying information — such as the pages viewed and general device or browser type — to measure overall traffic. We do not use advertising pixels, retargeting, or cross-site tracking, and we do not build a profile of you.
Cookies and Tracking Technologies
We keep cookies to a minimum. The only cookies we set are the essential ones needed for the site to function:
- Essential cookies: Required for the shopping cart, checkout process, and user authentication to function properly.
- Session & login cookies: Used to maintain your session while browsing, and (if you select “Remember Me”) to keep you logged in for up to two weeks.
Analytics (no cookies): We use Cloudflare Web Analytics, a privacy-first service that measures overall site traffic without setting cookies and without collecting or selling personal information. Because we set no advertising or tracking cookies, we do not display a cookie-consent banner.
Embedded Content
Pages on this site may include embedded content — for example YouTube videos (loaded in YouTube’s privacy-enhanced “no-cookie” mode) and our Instagram and Facebook feeds. Embedded content from other websites behaves the same way as if you visited those websites directly, and may set cookies or collect data about you when you interact with it (for example, when you press play on a video).
Who We Share Your Data With
We share your data only with service providers that help us operate our business and website:
- Payment processors (e.g. Stripe): to process your transactions securely.
- Shipping carriers: your name and shipping address, to deliver your order.
- Email provider (Kit/ConvertKit): to manage our newsletter and send emails you have signed up for.
- Analytics provider (Cloudflare): aggregate, cookieless traffic measurement — no personal data and no advertising.
We do not use advertising or retargeting, and we do not sell or share your personal information for money or for targeted advertising.
How Long We Retain Your Data
Order information is retained for accounting and legal compliance purposes. Account information is kept for as long as your account is active. Newsletter subscriptions are kept until you unsubscribe. If you request account deletion, we will remove your personal data except where retention is required by law.
What Rights You Have Over Your Data
You can request to receive an exported file of the personal data we hold about you, and you can request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
We do not sell or share your personal information or use targeted advertising. To request a copy or deletion of your data, or to make any other privacy request, please contact us.
How We Protect Your Data
We use SSL/TLS encryption to protect data transmitted between your browser and our servers. Access to personal information is restricted to authorized personnel only. We regularly review our security practices to ensure your data remains safe.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically.
Last updated: June 13, 2026